FAQ

Frequently Asked Questions

How do the earbuds record video?

Each bud has a built-in POV camera at ear level. Tap to start recording and it captures what you're looking at, hands-free — no phone or head strap needed. Clips save to the buds and sync to the TrailVue app when you're back in range.

Can I still hear what's around me on the trail?

Yes. TrailVue is an open-ear design — nothing sits inside your ear canal, so footsteps, wildlife, other hikers and weather all come through clearly while you listen to music or take calls.

Are they sweat- and weather-resistant?

They're built for the trail: sweat, light rain, dust and mud. Wipe them down after a hike and store them in the TrailVue zip case. They aren't meant for swimming or being submerged.

How long does the battery last?

Long enough for a full day hike on audio alone, with recording cutting into that depending on how much you capture. The zip case tops them up between stops, and a quick charge gets you back on the trail fast.

Which colors are available?

Black, White and Orange. All three ship in the white retail carton with the black TrailVue zip carry case.

How long does shipping take?

Orders are processed within 1–2 business days and typically arrive in 7–14 business days. See our Shipping page for details.

What if they don't work for me?

You're covered by our 30-day money-back guarantee. See Returns.